Wish.com — payment issue and order deletion
I am a previous customer. I placed an order on Cyber Monday using a different credit card. I get confirmation of my order, great. Then I get a notice the is an issue with my payment please submit a statement showing previous wish order. The word "previous" implies an order before this one so I find the statement, make sure my cc # is blocked out and send it. Next I receive an email stating there is still an issue, submit screenshot of statement showing previous Wish transaction, then they give me the info for the order I am trying too place...thats not a previous order its the current order. Anyway now knowing thats what is wanted I send a copy of the APPROVED transaction on my cc statement. Another emal stating there is still more info required arrives late last night 12;30 am EDT according to notifications on the app they now need a photo of my DL. Ok I get it its Christmas season, stop fraud yada yada. I figure I will take care of it during the day. Now when I log on I no longer have that notification AND MY ENTIRE 20 item order has been cancelled with no notice. I have emailed their support dept and am awaiting a response. This is no way to do business!
More Wish.com Complaints & Reviews
- Wish.com - fraud
- Wish.com - payment issue
- Wish.com - there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.
- Wish.com - daily giveaway
- Wish.com - won't refund
- Wish.com - Not being able to make purchase
- Wish.com - Clothes
- Wish - empty parcel
- Wish.com - foldable drone with 1080p hd c... store: thanksgive quantity: 1 color: grey size: 1080p camera dual gps drone. cost: $319.00
- Wish.com - I can't find an address to send returns to