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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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J
6:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com wish items I didn’t order but am being charged for

I received a notification on my phone that I have items at a store to pick up. The notification disappeared and I can't find it on my tablet. I dot know where the store is and I didn't order this stuff! Some that I briefly saw are duplicates of items sent to my mailbox store Can you please send me that store info? I'm really upset about this. Check my order history. I've never made large(money wise) purchases and never to a store. Please at least reply. I enjoyed WISH until this. My phone number is [protected], if you can call it would be helpful. Wish is not being cooperative.unauthorized charges.

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C
2:22 pm EDT

Wish.com everything I ordered from wish.com

I was trying to purchase gifts for a few people every item I ordered was supposed to be real and pure some pure gold some pure silver some even 1.5 carat diamonds I work hard for my money bled for my money and even had to wait almost two months to receive fake toys it should not be legal they should be sued they should be fined by the government I'm looking into it

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Update by Cristoallen
Oct 12, 2019 2:24 pm EDT

False advertisement nothing is real waste of time and money government should shut down I'm looking into them should be sued

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B
12:02 am EDT

Wish.com bicycle, drone and a projector

on or about june 19 this year i submitted an order for those three items..money was taken off of my debit card and i had a delivery date of sept 26th..quite a long time..as the date approached i checked on the items as they seemed to be getting closer according to the graph display..sept 26th comes and no delivery. so i got on the app and apparently the delivery date had been pushed to oct 3rd..on that day i was informed that the merchant never filled my order..so i didnt recieve anything and was led to believe my package was close only to be totally let down..now im trying to get wish bucks that are owed to me and that hasnt happened either..please fix this issue and reimburse me my funds..thank you..

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H
11:54 pm EDT

Wish.com I still haven't received my package

I ordered my package on August 29 and my package said it will be here on the 28 th of September and the date moved to the 5th of October and I still have not gotten both packages of room lights ! If I don't get my products soon I'm going to want a refund because they were a gift and now I'm not sure that they will ever get here for them ! Thanks for reviving this message

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B
9:05 pm EDT

Wish.com unprofessional

Last 3 months I couldn't used my account. So, in August my account wasn hucked, sombady order some watch and I charged my credit card. After that I wasn't able to log to into my account and forced to cancel my credit card.
I was writing mail to you costumer service couple day and finaly thay start to work on my problem on the and of August. Thay investigate about this transaction and back me my account and also refund money into my account.
I tried to order couple things and wish cancel my order asked me for my bank statment what I send couple time and stil after 3 month I have same issues. First, I am very disappointed about the fact that my prive information wasnt safe. You alowed that someone charge my credit card without my permission and also see some of my personal information as my mail, addres, phone number. Second I want you to back my account and my monay. This is really unprofessional.

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D
5:09 pm EDT
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Wish.com broken face on a watch that I received after waiting for two weeks for delivery

CL19072101DMYQ received a watch with a broken face in the mail. took 2 weeks or more to get a broken item. I want a refund or replacement sent ASAP I understand things can happen in transit, so make good for this item please. I am a loyal customer so far, bought many things from your company, all satified until this transaction. I have spoken highly od this establishment and would like to continue to do so.

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M
12:07 am EDT

Wish.com wish.com

I had a similar problem with wish, I had ordered a product that was out of stock and was originally refunded the $50 I had paid for it, when the product came back in stock it was priced at $205 so naturally I decided not to purchase at such an increased price and left it in the saved list incase it came back on special I would purchase, however about a week later I noticed $248 missing from my account it was the price of the product plus delivery, I had not requested this product at this price and contacted wish to cancel it and refund me but they just refused and said I must have accidentally placed the order, knowing that I hadn't and thinking if it was a mistake I should still be refunded so I contacted them again but Recieved no response and so I contacted a third time, they have purposefully delayed contacting me and their final response is that it has been shipped and cannot be cancelled I have to wait 3 weeks until the product is due to arrive and then send it back, I was not satisfied with this response but had no other choice but to agree to this so I contacted again to ask how they wished to compensate me for the cost of posting the item back to them and which I was informed that I will not be refunded any delivery fees .. I'm very unsatisfied with this resolution and expect the item probably never was sent and I will be waiting a long time to get any of my money back if ever, I will never be shopping with wish again they are a bunch of
scammers

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C
9:54 pm EDT

Wish.com was denied a item at discounted rate

I was told because my item did not process in proper time frame even though I had purchased item prior to item price change. It's not my fault the wish does not process orders in a timely manner. If item is offered for $.50 and fed stipulations are not posted then legally the item must be provided. I should not have needed a refund. I ordered four If said item. Two of each color and was forced to take a refund and could not chat or talk to a real person only a chat bot that you can't even type a question with. Based on contract and purchasing law all stipulations for said purchase must be provided to customer prior to taking payment otherwise it's false advertising. Wish is committing false advertising, theft and credit card fraud. By taking the money under false pretenses even if they refund the amount later is theft and credit card fraud.

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M
8:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com false advertising

I will never in life shop on wish ever again false advertising discount prices I ordered 61 things it was all refund by wish because they didn't want give me the discount prices that they are Advertising what a joke and wish falses to do anything about this company doesn't value their customers they could careless wish is the worst company ever I should read reviews before shopping with them don't believe the limited discount prices it's false advertising

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P
5:31 pm EDT
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Wish.com 3 unsolicited purchases totaling approx $5800.00 from wish.com.

This morning my Bank notified me of suspicious withdrawal s totaling approx $5800
I did not purchase anything from Wish.com in the last month
Fortunately wish.com refunded $800
The $5000 attempted Visa charge was flagged by my bank and rejected...thank GOD
I cancelled my wish.com account this afternoon
Also cancelled my Visa card...The Bank will issue a new one.
PLEASE ...beware do not do business with Wish.com...they will screw you.
Cheers...Peter

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P
P
paula_7vale@hotmail.com
, US
Oct 12, 2019 7:58 pm EDT

they did the same to me Peter

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S
2:52 pm EDT

Wish.com sudden inflation

I several of their 50 Cent purchases with .25 shipping that gets refunded if you are not the first purchaser to do it, like I had been doing for a while, and I guess I might have won one of them but, the price had skyrocketed up to $48 with $12 shipping. Already disputed the charge with my credit card company. I tried contacting Wish first but, they were far from helpful.

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paula_7vale@hotmail.com
, US
Oct 12, 2019 8:00 pm EDT

this deals on Wish are scam.

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T
7:42 am EDT
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Wish.com men's shoes

Dear Wish Customer service. I am getting frustrated each time i tried to purchase my items i get a pop up message asking for my picture i d
In addition when putting in my details i am also getting a message saying my expiration date is incorrect. This is the first time i am having these issues with Wish.com is there a clitch in your system? I need answers, your instant messages not giving much options to begin with. I'd like someone to reach out and answer my questions please. This is like my 5th email sent. Are you guys still in business i need to know please and thanks.

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G
4:27 am EDT
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Wish.com night dress and headphones

I am extremely unhappy with the service I have received I have now been waiting over 2 weeks for my full refund they just keep telling me it has been processed and on the 25th of September and will be with me on the 9th of October at the time of this complaint one
Of many it is the 10th of October if this does not get resolved in 2 days time I will be taking this to the onbismun

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J
3:14 am EDT

Wish.com no answer to my emails from the customer service

hi,

i sent e-mails to your customer service and the robot told me that I will have an answer in 2-3 days..now the two three days has expired..i wanted to know an approx. delivery date and if the item was already ship in Europe, Romania

these was my order's essential data:

ID comandă: 5d9ba830abb6815778dd3e64
Adresa de expediere:
József Krassowsky
Crisan nr. 9
Targu Mures, România (Romania) 540020
România
Metoda de plată:
PayPal
Detalii de plată:
Total articole
23, 04 USD
Expediere
6, 00 USD
Total comandă
29, 04 USD

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Update by Joe-Leslie Krassy
Oct 11, 2019 3:15 am EDT

ID comandă: 5d9ba830abb6815778dd3e64
Adresa de expediere:
József Krassowsky
Crisan nr. 9
Targu Mures, România (Romania) 540020
România
Metoda de plată:
PayPal
Detalii de plată:
Total articole
23, 04 USD
Expediere
6, 00 USD
Total comandă
29, 04 USD

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T
8:56 pm EDT

Wish.com account block... lost transaction

I have been lost in a cycle of your automated computer responses for over 2 months and the problem is not resolved. I have yet to talk to a real person to resolve it.
Wish has stolen 550.00 as well the reason for the purchase has expired I no longer need what I ordered and since I have had such bad purchase experience I do not ever want to shop with you again. You are in breach of contact and I want my money back.

You keep asking for banking info. I've sent it at least 20 times yet you've seem to of lost my 550.00 credit which was supposed to be credit October 8th and it has not

I insist a live person contact me to discuss. My number is [protected]
George's Nouja
[protected]@gmail.com

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L
6:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com payment issue

While making the payment it says I should visit payment issue website. When I visit payment issue website they ask me to upload screen shot of the message I get while making payment. When I do that it says I need to upload photo id. Why should I do that and also there is no space to so. Kindly advice urgently. I have repeatedly followed the instructions but no help. Please do something urgently.

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S
4:54 pm EDT

Wish.com no delivery

I ordered a dinning room set and it was shipped by UPS to a UPS in Waldorf, MD. When ordering the product no 5D7171A1BD850161311917D3 it did not ask for a street address, please let me know if this product can still be shipped back out to me at 4870 Calvert Drive St. Leonard, MD 20685. I will pay for additional shipping. Please contact me at [protected]@gmail.com. Thank you

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L
4:28 pm EDT

Wish.com it’s about the limited quantity deals

I'm highly disappointed in is advertisement because I been declined every single thing that I tryed order (Limited quality deal ) and it's really start to make me vary annoyed to the point I'm going to stop ordering though this company and start whiteing bad reviews it not my fuilt there not processed I put my orders in on time and they are never responding to me on time to get qualified for them so can you do me a favor and check your staff and I know they're are excepting other orders because my cousin was sitting right here next to me and hers was excepted and processed For the exact same stuff I got and I have wrote several complaints and that neither one would help me on trying to figure it out what is truly going on why I'm getting decline thank you

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R
ramamonjy
, FR
Aug 19, 2020 11:48 am EDT

J'ai commandé un amplificateur bose et je n'ai jamais été livré. Mon compte a bien été débité. J'attends la livraison voici bientôt 3 mois. Très décevant quand je vois sur les réseaux le nombre de publicités étalées. Honteux.

P
P
paula_7vale@hotmail.com
, US
Oct 12, 2019 8:03 pm EDT

this limited quantity deals are a scam for take money to people and make the visit Wish no more i wanna buy anything from this fake website,

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T
4:27 pm EDT

Wish.com never received item but says delivered

I orderd a metal detector and was due to come 16th Oct but the tracking says it was deliverd on 3rd of October but also is sayin it left airport on 4th and tracked next 5th then 6th was deliverd to local courier on the 7th Oct so how can it be deliverd on the 3rd. Of October I still have not received the item yet and it cost me £50 it just doesn't make any kind of sense

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S
4:14 pm EDT

Wish.com fraudulent charges

I have six fraudulent charges against one of my debit cards that I barely use. I noticed that it started on Oct. 3rd for small amounts, but never over $20, but as small as $2.12 with more charges placed on the 7th of Oct. I have reported these charges as fraud and have cancelled my debit card with my bank. I have never signed up for a wish account, I have never placed an order on the wish site. I am not sure how they got my cc info. The card is in my wallet.

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Wish.com contacts

Phone number

+1 (800) 266-0172

Website

www.wish.com

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