Wisely Bank review: Not responding to solve my dispute,

The morning of July 22, someone took $348.37 out my account purchasing from Romwe.com, Nike.com, and Comcast. It is now July 27, and I've been non stop talking to agents throughout the week asking who I can contact to solve my dispute. All of them say the same thing, providing me with their customer service number (that never picks up) and their disputes team number (that hangs up every time). I eventually spoke to a few agents and told them how upset I am and they seemed to symphasize with me. I gave them my number and they said I'd get a call back within 2 hours. I was set up with 4 call backs and they didn't even bother. This bank isn't doing anything to help me solve my dispute. Its my money and I want it back. July 23, my friend recommended me a REAL bank, so that morning I joined Chase. I no longer felt safe sticking to Wisely. They don't care at this point.