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Wiprocredit card

1
K Nov 07, 2019

HI,

I would like to know who is taking extra 419 Rs from my EMI, In fact there is two EMI's which are incorrect. Merchant has charged correctly. However CITI bank is doing fraud.

I had a word with Raghav, he is so rude. I ask him about process of closure of card. He was rude and said call us we will let you know the process. I am using this card since 2016 and paying on time.
However now card and services are become worst. 419 is a small amount however it's about trust. I must say CITI bank customer service become worst and doing fraud with customers.

Frustrated with you guys will take it to consumer court for my rights.

Kavita 

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