Wingstop review: service/ violation

On July 31, 2019 approximately at 8:10 pm, I went to purchases some wings at the Iverson Mall location for the first time. As I proceed to purchase my food of wings/ french fries and drink, I was just observing the variety of chicken from the menu list. After 8:45 pm had passed I started to inquired about my food with the cashier there she stated it was coming up. So again I sat back down for my food. Well after seeing other people orders coming up after I arrived I started to get frustrated because I have been there to long. Approximately at 9:30 pm my name was called for my order to pick up. I just find the service there was very unacceptable and unprofessional. I also notice that the gentleman that was cooking did not have a hair net or the two other ladies as they was working. Well I did not even eat my food I was so upset and it was to late by then. I normally would not be complaining but better customer service needs to be address at this location due to this first tramatic time experience here. Please contact with email or telephone call. Please and thank u