Wingstop review: Food / Customer Service

I order online and went to pick up the food ..but when I got home I opened it and the quality wasn't good and the chicken was over cooked and some was undercooked the workers aren't good and when I called to tell them my food was like that ...no one answered so I called the next day and a girl answer and had a attitude problem and she put me on hold and never came back to the phone so I called again someone answered and they just put the phone to the side like didn't answer the phone so I called back again and no one answered the service here is poor and isn't what I expected because I always order from the same one and the got bad they said I can't get my whole order credited back to me only a few item when I finally talked to someone one 03/03/2020 I placed my order on 03/01/2020 ...I either need my money back or my order redone the correct way I paid $23.57 for nothing at all wasted my money