The complaint has been investigated and
resolved to the customer's satisfactionResolved Whole Foods Market — violent cashier
resolved to the customer's satisfaction
Yesterday I took my family into Wholefoods for lunch.
We'd had a lovely (rare) sunny day in Seattle & went for a walk in our local city park & botanical gardens.
Then went to Wholefoods (as often we'd done, but will never do again)
I was verbally accosted by a 300 pound woman with a huge pile of fire engine red dread locks piled on top of her head.
The only reason I make mention of her appearance is because she appeared to be extremely scary to myself & my family as she stood there behind her scanner & cash register, frothing at her mouth, with her large nostrils flaring in anger & disgust for myself & my family...
She'd been set off my son's 6 year old son having a cookie, as is the usual 'treat' they've given him since he was a baby... she was angry because I didn't know their story protocol in so far as to how I should report it to her.
I'd said it was a cookie from the bakery, (as I always have) which they'd given to my youngest child.
She flew into a rage and was so angry and alarming towards me, that i was in fear that she would reach across the counter and attempt to slap me.
(Luckily she'd has trouble doing so as she appeared slothy and lethargic...)
In any case, after having spent $70.00 on salad bar food. As my family ate quietly, & still in shock about this horrible experience.
I went up to the "Guest Service" desk and requested the name of the Manager, only to find the person there had a complete lack of affectation for what my family & I'd experienced & gave me this benign answer, then slithered away eluding that she was disinterested in my problem with the customer service or complete lack there of...
What a bunch of gross mean people there!
One would think that if they are able to get away with charging nearly $100.00 for salad, they would at least 'pretend to be nice' in public...
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