Waypoint Homes — Security deposit
We entered a lease with them in Aug 2013. We gave the 60 day notification in May before our exit in Aug. We offered them the OPPORTUNITY to list and show the house to get renters in this early time frame. They were able to get new renters July 14th. The problem is still getting our pet deposit and security deposit. We paid early every month never late. They wanted to call this early termination but it was NOT and keep our deposit. We paid full rent for July so them moving someone in July is NOT early termination. Went to the lawyer and in our contract they had a begin date for our lease but NOT an end date - Which he said was a month to month lease so no grounds for early termination. Waypoint was great to include the Florida State Statutes in the lease to bad they are unwilling to go by them. They had 30 days to SEND notice of any claim against security deposit. (That means they can send it out on the 30th day it's not that you the renter has to receive it in 30 days. Because the ignorant staff did not send any notice (lied and said they did but unable to produce the paper work) it does not matter what they want to deduct- they lost their claim which was 30.00 for having the lawn mowed the week their new people moved in. My mother passed away that week and I was in Ohio. Keep in mind their marketing: Reinventing Renting. This is false they are no better then any other property company that does not play by the state rules. Now, Lawyer is in contact with their lawyer and if his demand letter to pay us back does not result in immediate resolve of this issue Florida State Statutes provide that they will have to pay my lawyer fees if I win. I will win because I never did not pay rent or the last months rent. My husband said we would get screwed and we shouldn't pay but in order for the Florida Statutes to protect me my lawyer said yes we needed to pay. We paid the full month rent even though the manager had said she was going to pro rate it since she knew she had a renter when I went on the navigator to pay she had me locked out for 5 days so I was unable to pay til the 5th of the month the official late day. Of course there was no pro ration for the month but the full rent. Now they owe me the last half of the month pet deposit and security deposit. We did not hang on item in the house and had a reputation from the maintenance people that our house was pristine/clean. My best advise is to document everything you do who you talk to and be sure to read the state statutes on the procedure of your tenant rights and what to do when you want to leave after your terms are up. It's not going to be easy to get your money back. If you do not play by the rules it isin the contract they can go after you for more money. We paid for a bond which was insurance for them that we would pay for any damages or if we skipped out. They can actually double dip on any damages and then the bond company can come after you. After speaking to my lawyer you really do not need to pay for a bond. We did because we were moving across states (1800 miles) and had to have a place NOW. I went in with grat feelings about Waypoint but very sad at how things turned out. We are the type of people Landlords want to rent to and we got treated like prey by Waypoint. If you have other options go elsewhere. Do not be fooled by their slogan "reinventing renting" The end.