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Unprofessional...and misleading. Dont be fooled by the FREE SHIPPING. Buried in their terms and conditions is a tiny clause about paying the return shipping (which will run you $30 plus dollars depending on insurance). Is it a scam?...no. But by design this company is not as transparent as it should be compared to reputable e-commerce shops. My advice is to avoid, support your local economy and just go to a reputable jewelry shop for better service and probably lower overall costs.
Much agreed with this complaint... This company is to be avoided by all means... Adam is a scam artist and defrauder at the best. He avoids all instruction and this tells me this company is a scam... Buyer Beware of this one... Thank Goodness I did not send my Panerai to him and get caught up in the mess many people are experiencing now...Ron