The complaint has been investigated and
resolved to the customer's satisfactionResolved Wachovia Dealer Services — Treat you as if your are stupid and beneath them
resolved to the customer's satisfaction
I received loan from Wachovia Dealers Services a year ago. All of payments had been made on time, one month my payment got lost in the mail. I received a call from a lady named Kathy, she was rude from the start. She didn't even ask me who I was to make sure she had the right person. The first thing out of her mouth was "Why haven't we received our payment yet?" After finding out who I was speaking with. I replied that I had already sent my payment two weeks ago. I got the comment "Stop lying, I will have your truck picked up before you woke in the morning." After that comment I become VERY rude with her. What I said I can't place here. I will NEVER deal with this company again. I traded my truck so I don't have to deal with them.