Vpfashion
reviews and complaints

I paid $18 for express shipping last Wednesday and it is now Saturday and still hasn't arrived. I was tracking it but now it says I can't. If I'm not getting the express shipping I paid for I want my money back.

For anyone having issues with your extensions who have paid through PayPal, I highly recommend you contact PayPal and opens dispute. It sounds like this hair is not Remy hair at all, just from the cheap price alone. Give as much detail to pay pal regarding what they were supposed to offer and what you received, and receipts you can conjure from hair dressers who colored the extensions for them to still disintegrate, and any emails or correspondence you have with the company to show you tried to kindly ask for a refund. Pay pal does not take lightly to crap like this. Hope this helps.

I am having the absolute WORST experience with their customer service team. When I ordered my extensions, they emailed me asking me why I wanted 95 grams. I only ordered those as I was going to just blend them with a pair I already had. I asked them politely to just process my order. They AGAIN emailed me asking me to TELL THEM WHY I WANTED IT. Are you kidding me? Not only is it frustrating that I receive their emails after 1 AM (EST), and I can only reply when I wake up, but having to justify why I want a certain product is absolute B.S. After I AGAIN told them to process my original order, they told me they are out of stock. Seriously? You tell me this NOW?

Anyways, I then just said screw it, asked them to cancel my order, and went and bought extensions from a beauty supply store. They THEN email me again asking me if I would rather have another product. Now i'm pissed. If I ask for a refund before I even have my order processed, I should receive it. I honestly am having the most frustrating experience dealing with them. Be VERY wary purchasing from them.

These are by far the most joke of extensions ive ever got and i live in canada so you can imagine the price i paid thinking ao highly from videos but boy was i wrong. The first day i got these the clips are so bad they do not stay in the hair i got the ombre set and brown dye was on my blonde and thats not even it i washed them and extra conditioned mind you first time washing them and the hair fell out so much while even combing not alot of pressure. I got a $30 refund but please before buying this scam go with another hair company!

I have not received my extensions yet but what I can say so far is that the customer service is bad majority of the time. I ordered my set December 16th and specifically asked if they could be delivered by January 7th and they said yes even though it is a custom order and takes longer, they assured me they would put a rush on and send them out asap once done. It is now January 5th and I still have not received them. The companies customer service times are not great, they take forever to reply back to emails which does not help when you want information about your order then and there. I hope when I do get my order they live up to all the show and game.

I totally agree, i bought 3 sets from them and they are complete TRASH! i posted on instagram saying how terrible they were and they told me to contact customer service, which I did. Took them forever to respond, wasn't professional. I even set them pictures of the hair falling out and they continued to tell me that I didn't know how to take care of them or dye them. Clips fell off and they just told me to sew them back on...um if im paying $250 on hair extension I expect the clips to stay on, at least for a while anyway.

I purchased these extensions and at first the quality felt decent, but after using a non-damaging hair dye, the extensions came out completely destroyed. The ends as another stated above, were thinned out and completely fried. There is no way this is real human hair. This is synthetic garbage. I spent $291.00 on these extensions.

I have been purchasing extensions for over 7 years and this is by far THE WORST set of extensions I have ever purchased. I even tried to trim off 6 inches, wash them with Pureology Reviving Red, I used the Pureology 21 spray, and a Luxury Argan oil which is a process that always works for caring for my extensions. The extensions came out horrible.

DO NOT BUY FROM THIS COMPANY! Their extensions are GARBAGE!

Well, I personally havent got mine yet. I will post photos of them when I do but they were suppose to send me photos of them yesterday but apparently someone "f***ed them up" and now im waiting 3 more days to just SEE them in photos so they can send them and it worries me.. if I dont get them within a week... I most likely wont buy them again. I spend 240 on them so hopefully they are GREAT.

-Ivianca Angel AKA Sailorg0on

I don't hate them, but i don't love them. The quality is pretty good, straight out of the box, HOWEVER, they are so so thin that it's ridiculous, especially for the price. I wouldn't be as upset if i hadn't spent over $100 on these. Do yourself a favor and go buy some bellami hair extensions for nearly the same price and way way better quality. I bought my first pair of extensions through them and just wanted to try VP fashion out, so sad to be disappointed by them.

By far the biggest disappointment in extensions. So much hype for such an anti climatic outcome. I was so excited as I'd heard great things about these extensions. I colored them once with a direct pigment colour. (Non damaging) I then proceeded to curl them with my ghd. And they felt disgusting. The ends are fried and frizzled. I emailed the company and did not receive a reply. Extremely angry as I could have ordered from my usual place.