Village Hat Shop

I recently ordered a hat from Village Hat Shop and was disappointed with the packaging. The hat arrived in a corrugated paper hat box, which had rough edges that could potentially damage or scratch the hat. I was not pleased with this, as I expected better packaging for the price I paid.

Additionally, the shipping took much longer than the estimated time. It took a total of 12 days longer than expected, which was frustrating. To make matters worse, if you need to return an item, you must pay for the return shipping yourself. This seems like an unnecessary expense, especially when the fault lies with the company.

Despite these issues, Village Hat Shop is still in business. I'm not sure how they manage to stay afloat with such poor customer service. I would not recommend ordering from them unless you are willing to take the risk of receiving damaged goods and dealing with slow shipping times.

I gotta say, I was pretty disappointed with my experience at Village Hat Shop. The customer service was seriously lacking - I mean, come on guys, a little friendliness goes a long way! And to top it off, when I finally placed my order, I got an email saying that my payment didn't go through because my card wasn't from the good ol' US of A. Like, seriously? I don't know about you, but I don't think that's a very good way to treat your customers. So now I'm out of luck and out of cash, with no hats to show for it. Not cool, Village Hat Shop. Not cool at all.

So, I ordered a hat from Village Hat Shop and it never came. They told me it got lost on the way. I had to message them for a whole month and they didn't help me at all. Finally, they gave me my money back, but they took $32 away. Their customer service is really bad. I learned my lesson, so be careful if you're thinking about buying from them.

I bought a scala hat from a museum and it was great until I washed it and it got smaller. So, I decided to get a new one. I checked the tag and bought what I thought was the same hat. But, it wasn't. I tried to adjust it, but it just wouldn't fit my head. I don't think I'll buy another one.

Bought a hat from Village Hat Shop for my upcoming vacation. I was so excited to receive it and wear it on my trip. At the checkout, I was informed that the hat would arrive within 4 days. I placed my order on November 1st and now it's November 8th, and still no hat. I was so disappointed and frustrated with the delay. I decided to call customer service to inquire about the status of my order. The representative I spoke to was not helpful at all. She didn't offer any solution to my problem and didn't seem to care about my situation. It was an awful experience overall and I wouldn't recommend this shop to anyone.

I recently made a purchase from Village Hat Shop and unfortunately, the item I ordered seems to have gone missing in the mail. It got pretty close to my location, but for some reason, it was never delivered to me. I reached out to the customer service team and requested a refund to my card, but it's been over a week now and I still haven't received my money back. I even waited through the weekend, but still no response from them.

I decided to send another message to follow up on my refund request, but I'm starting to feel ignored by the Village Hat Shop team. If they continue to ignore me, I might have to leave another review to share my experience with others. It's frustrating to have paid for something and not receive it, and even more frustrating to not receive a response from customer service. I hope they can resolve this issue soon.

I bought 2 hats for ladies from Village Hat Shop for $59.90. Unfortunately, they didn't fit me well, so I had to return them. The only problem was that the cost of sending them back was $29.69. I was a bit disappointed because other stores I shop at usually offer free returns or charge a small fee of $5.00 to $7.00, which is deducted from the refund. I don't think I'll be able to shop at Village Hat Shop again unless they change their return policy. It's just too expensive for me.

I recently made a purchase from Village Hat Shop and unfortunately, I was not satisfied with my order. I had ordered twelve African safari hats and when I received them, I was quite disappointed to see that they were all misshapen. I was quite upset about this and decided to call their customer service team to see what could be done.

After speaking with a representative, I was informed that I could send the hats back for a refund. However, I was also told that I would have to pay for the return shipping myself. This was quite frustrating as it would cost me twice the amount I paid for the hats just to send them back.

Although I have always been a fan of Village Hat Shop's service in the past, this experience has left a bad taste in my mouth. I don't think I will be purchasing any more safari hats from them in the future. It's a shame, as I had high hopes for this order, but unfortunately it just didn't work out.

I recently made a purchase from Village Hat Shop and I must say, I was quite disappointed with my experience. I ordered a Panama Jack cat in size large, as my previous Panama Jack hat was also a large and fit perfectly. However, when I received my order, the hat was way too big for me.

I decided to give the store a call to see if they could help me with my issue. Unfortunately, they were unable to assist me and simply told me that I could send the hat back, but I would have to pay for the shipping myself. I don't think that's fair at all, as it wasn't my fault that the hat didn't fit properly.

I was quite frustrated with the situation and ultimately decided that I would not be purchasing from this company again. It's a shame, as I was really looking forward to wearing my new hat, but it just wasn't meant to be. If you're considering buying from Village Hat Shop, I would advise you to proceed with caution and make sure you double-check the sizing before making a purchase.

I recently visited the Village Hat Shop website and was excited to see the banner headline that read "FREE SHIPPING." I thought to myself, "Wow, what a great deal!" However, when I tried to place an order and followed the checkout instructions, I was surprised to see that I was automatically charged $8.95 for ground shipping. I was confused and frustrated because there was no mention of any conditions for the free shipping offer.

I tried to find a way to claim the promised free service, but unfortunately, there was no provision for it. I also couldn't cancel my order, which made me feel trapped and helpless. As a customer, I expect transparency and honesty from businesses, and this experience left me feeling disappointed.

Despite this issue, I must say that the Village Hat Shop has a great selection of hats. They offer a wide variety of styles, colors, and sizes to choose from. I was impressed with the quality of the hats I received, and they were packaged nicely. The prices were reasonable, and I appreciated the option to filter my search results by price range.

Overall, I would recommend the Village Hat Shop for their hat selection and quality. However, I do hope that they will be more transparent about their shipping policies in the future. It would be helpful if they could clearly state the conditions for their free shipping offer and provide a way for customers to claim it if they qualify.