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Viessmann
Reviews ComplaintsContacts
Alternatives Is it legit? Contacts Phone Email Socials Address About Overview Category
Viessmann Customer Service Phone, Email, Contacts

Viessmann
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www.viessmann.pl

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3.0 2 Complaints
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Viessmann Complaints 2

How responsive is Viessmann's customer service?

1 Resolved
1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
Viessmann definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Viessmann needed to resolve them.
How is Viessmann’s rated by homeowners?

Viessmann’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are somewhat satisfied with heating systems.

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ComplaintsBoard
M
4:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Viessmann Defective product

We purchased a Viessmann wb2b-19-60 condensing boiler from Ecomfort which had a factory defective when the shipping box was opened and installed. Viessmann company had a limited life time warranty on the product and 2 Years on parts from the date of Install. We have been trying to get Ecomfort and Viessmann company to stand up and honor our WARRANTY, but as of this date September 23, 2021 they both are trying to get away with possible consumer fraud. I will strongly suggest you not do business with Ecomfort or Viessmann .

Desired outcome: Replace my defective product

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9:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Viessmann QUALITY

I BOUGHT VITOLEM-100W CONDENSED COMBY 3 YEARS EGO. I ALWAYS EXPERIENCED PROBLEM WITH THE COMBY. LEAKAGE FROM TAPS AND SAFETY DRAIN LINE . INSUFFICIENT HEATING, HIGH COST OF SPARE PARTS AND SERVICING. POOR SERVICING. I UNDERSTAND THAT LOCAL PRODUCTS ARE HALF COST AND MORE QUALIFIED IN TURKEY.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Viessmann Legit?

Viessmann earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Viessmann stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Viessmann's reputation as a trustworthy leader in their field. Customers can rely on Viessmann's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Viessmann. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Viessmann.pl has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Viessmann.pl has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Viessmann have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Viessmann.pl regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Viessmann.

About Viessmann

Screenshot Viessmann
Viessmann specializes in heating, industrial, and refrigeration systems. They offer a range of products including boilers, heat pumps, and solar energy solutions. The company provides services for installation, maintenance, and support, catering to both residential and commercial needs. Their focus is on energy-efficient and sustainable heating options.

Overview of Viessmann complaint handling

Viessmann reviews first appeared on Complaints Board on Nov 25, 2011. The latest review Defective product was posted on Sep 23, 2021. The latest complaint QUALITY was resolved on Nov 25, 2011. Viessmann has an average consumer rating of 3 stars from 2 reviews. Viessmann has resolved 1 complaints.
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  1. Viessmann Contacts

  2. Viessmann phone numbers
    +48 801 002 345
    +48 801 002 345
    Click up if you have successfully reached Viessmann by calling +48 801 002 345 phone number 0 0 users reported that they have successfully reached Viessmann by calling +48 801 002 345 phone number Click down if you have unsuccessfully reached Viessmann by calling +48 801 002 345 phone number 0 0 users reported that they have UNsuccessfully reached Viessmann by calling +48 801 002 345 phone number
  3. Viessmann emails
  4. Viessmann address
    Karkonoska 65, Wroclaw, Poland
  5. Viessmann social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
Viessmann Category
Viessmann is ranked 102 among 298 companies in the Home and Interior Decor category
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