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Vantage West Credit Union

Vantage West Credit Union review: A fraudulent test message

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1:17 pm EST
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A fraudulent test message (SMiShing scam), with a message claiming to have been sent from Vantage West Credit Union was sent out to random cellular phone numbers. The message stated that there was a "security problem" and urged the recipient to call a fraudulent phone number [protected] or another number provided) in order to reactivate a debit or credit card. THIS message was not sent out from Vantage West Credit Union. Vantage west will never request personal information, such as name verification, account information, social security number, etc. in a phone or email, or other solicitation. If you receive any messages such as this one, please disregard. Please be assured that these text messages did not originate from Vantage West Credit Union nor was our security or member information compromised by this fraud attempt.

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Vantage West Credit Union - Privacy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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