Shell

I was at the Jacobson Rd Shell in Neenah WI
I was there around 3am on July 24th 2020. I can't read. Well I did not know you had to tell the clerk to come n see the amount of $ b4 u cash out on the slot machines I asked the clerk how much he could pay me he says how much is the ticket I said $80 he goes I can do $40 I said ok so I assumed it was ok 2 push the collect button I go up there n say I printed the ticket n he starts yelling at me saying no voided I need 2 see it 1st I start crying saying how could u do that he said nope I can't, he was a really rude man that took it out on me, I feel I was ripped off n it was an accident misunderstanding I want my 80 dollars today