Albertsons reviews and complaints 1
View all 523 complaintsAlbertsons - Customer service
Store #493
2:03PM
1/6/2020
Greetings,
I waited in checkout line and when it was my turn the checker, Victoria, began scanning my item but never even made eye contact or greet me. When she was half way done scanning my items, I said hello. Nothing. I said Hi a bit loader. Nothing. I told her it's rude to ignore customers. She said she was busy reading a coupon. I told her I've been infront of you for awhile and there was time. She copped an attitude and I told her her customer service is [censored]ty. A cashier nearby called over "are you being difficult again, Victoria?" So it's obviously not the first time. The then repeating what I said in condescending tone mocking me and kept repeating she's over it and is doing her job. I told her customer service is her job.
This checker should NOT be the face of your company. I went to phone the manager later and the phone number on the receipt is missing a number so nobody can call him. His name is Joey Skaggs.
I fully intend to reach out on social media of my experience. I want a full refund of $16.98 for enduring her psychological abuse and she should be removed from a any customer service position.
Thank you,
Teryle Smith
[protected]@gmail.com
Teryle Smith
Latest Albertsons Reviews
Mixed Experiences at Albertsons Cave Creek & Union Hills store The best ever Excellent customer service along with a warm welcoming smile Love my AlbertsonsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I am a retired Safeway, Vons, and Albertson employee for 32 years. Customer service was always number one. I was checking out and Austin was the cashier. I could not believe him. No greet, no smile and no thank you. I even said to him "Thank for the great customer service" He just smirked. Is this how the company is run now? I get better customer service at the $1.25 Stores. That is sad. The store # is 738, in Lakeside, Ca. It was on Sunday, July 17 at 1:44. He needs to learn that if it wasn't for the customer, he wouldn't have a job. Thank you, Irene Roos