WoodSprings Suites

I've been here for at least a month out of the month the elevator has been out of service for at least two weeks a week and a half one other time that it took a week and a half for it to get fixed now here it is not even a week later in the elevator is back down again have not been informed by management at all that the elevator is out of order I have a fiance that is on a cane that can barely walk we are on the fourth floor how are we supposed to get up and down there's no way that he can even use the steps at this time that means he is stuck in the building what if a fire came you know this is just ridiculous I would like to hear something back from the headquarters as soon as possible at area code [protected]