Ashley HomeStore reviews and complaints 1
View all 785 complaintsAshley HomeStore - Dining set
A dining set which included six chairs and one table was ordered on 12/12/2021 for $1853.73
Delivery for 1/25/2022 was committed.
I called the store about delivery on 1/17/2022 and Jeff (Assistant Manger confirmed all items are available and delivery would be done before due date i.e. 1/19/2022.
Delivery was attempted on 1/19/2022. Delivery staff informed us that only 6 chairs are included in delivery and no table. Delivery was refused as it was not as per order and dining table was missing.
Store was contacted and Jef told us that table is on back order and we don't know the date when it would arrive.
Store manager refused to refund my purchase and said take a store credit and I have to buy something else.
Desired outcome: Need my hard earned money back as Ashley failed to deliver the order.
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