Sonic Drive-In reviews and complaints 1
View all 1801 complaintsSonic Drive-In - Forgotten order
Had to wait 30 minutes for just a milkshake. After being patient and waiting all that time (and no it was not a busy time) we pressed the call button just to be told the lane was now closed and to go to the drive thru, I reminded the lady we had ordered 30 minutes ago paid and was told it would be right out.. Silence.. Of course no apology no reason offered for why we had been sitting there all that time, so i'm guessing they simply had forgotten we had ordered (with a person btw) and paid. I'm not sure how this location is still even open the service times suck always but this by far was the worse visit.
Desired outcome: Asked for my money back never again
Latest Sonic Drive-In Reviews
Unable to tip server via credit card Ingredients of the sonic burger General manager Order not made correct multiple times Customer Service is the Plumb Line of any BusinessGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!