Cinemark reviews and complaints 1
View all 147 complaintsCinemark - discrimination towards disabled
My husband is disabled and we went to see a movie here. He inadvertently purchased spaces for a wheel chair. So we sat down in the next seats and some people who are not disabled came and insisted that since they bought the seats they should have them. The theatre had plenty of empty seats together. Rather than adhering to the policy that the handicapped and their attending people get the seats we were asked to move. The rest of the handicap spaces were taken as were aisle seats. Exceptional rudeness of the people who bought the seats. One even told my husband he should have brought a wheel chair. And the managers position was awful. They offered a refund or guest passes. We refused as we won't be going back.
Latest Cinemark Reviews
Movie club unable to access benefits I'm currently an employee and need to speak with someone in regards to a situation The manager Customer service EmployeesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!