Menu
Write a review
File a complaint
CB Credit and Lending Acima 13907 Minuteman Dr 5th Floor, Draper, UT, 84020, US
Acima company logo
Acima
reviews & complaints
Acima company logo

Acima

13907 Minuteman Dr 5th Floor, Draper, UT, 84020, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
6:30 am - 6:00 pm
Tue
6:30 am - 6:00 pm
Wed
6:30 am - 6:00 pm
Thu
6:30 am - 6:00 pm
Fri
6:30 am - 6:00 pm
Sat
7:30 am - 3:30 pm
Sun
Closed
ComplaintsBoard
M
12:39 pm EDT

Acima - Fraudulent credit filing against my credit report on experian

I check my credit reports regularly. Last week I looked at Experian and there was something on there about some lease I had that had not been paid. I have not had any leases in over 15 years and they are showing me $532 past due on a balance of $4876! I contacted the company, ACIMA, and they could not match my phone number of email to my supposed account. However, they asked for the last 4 of my SS and I gave it to them (which now I regret) but they said oh yes we see the account now. I said good, what was the lease for? "Sorry sir, we can't tell you that". I say well how am I supposed to fight this since you will not let me know what it is for? "Well sir you have to file a fraud report through the police and email us the report number and then we will fill a fraud report at our end at the same time and hopefully figure it out". Well folks, I could tell by their questions they were on a fishing expedition. These people are scam artist! They give you no answers when you call and give you no solutions. when you file a dispute through Experian, they tell Experian, "oh yes it is a valid account" and Experian turns down the dispute!

Desired outcome: I want this off my credit report, asap!!! I'm trying to do a refinance and this will stop the actions!!!!

Read full complaint and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
D
D
Dave Boyce
Staten Island, US
Send a message
May 25, 2022 11:41 pm EDT

OMG, the same thing happened to me.