Quest Diagnostics

I was skipped when it was my turn for my blood draw, my name came off the screen and 2 other patients were called back before me. When I signed in I put the option to text me when ready due to me working in the building and it was more convenient and it has never been an issue before. When I asked the employee why I was skipped "Emily" she was very rude with her response and when the door closed the whole waiting room heard her complain and talk poorly of me saying " nope not today, dont try me today" along with "shes out there throwing a fit and im not having it" it was very unprofessional and in a threatening manner. When I asked the employee that was drawing my blood what her name was "Emily" came around the corner and said " WHAT?! what about about me?" again being confrontational.