YouFit Health Clubs reviews and complaints 1
View all 54 complaintsYouFit Health Clubs - Poor management
I just came back from the Youfit Gym in Mesquite TX. On the way out the door the manager (China Francisco) called me out saying to were a mask next time or I cannot come back to the gym. I had my Youfit towel tied around my head covering my nose and mouth. I looked up the Dallas County CDC guidelines and it states:Face coverings may include homemade masks, scarfs, bandanas, or a handkerchief. Dallas County residents should continue to maintain social distancing of at least six feet while outside their home. When I showed China this he said I would have to have two towels and could not use the single towel as a towel and face mask which is only used by-the-way when entering and exiting the building. China was rude, combative, and arrogant. It took another employee not a manager mind you to come over and defuse the situation. China or whatever his real name is refused to show me the Youfit mask policy guidelines and refused to give me his manager's name or contact info. China wanted to keep the situation confrontational. I have been a Youfit gym member for three years and have never had any problems until this manager came to this Mesquite location.
We have received your comment. Thank you!