H-E-B reviews and complaints 1
View all 500 complaintsH-E-B - Her attitude and was yelling at my 20 months baby and me
The H‑E‑B at 183 at Leander location (651 N US Hwy 183) around 5 pm this afternoon (8/14/2023) we were check out at under 15 items, and we asked the older cashier to help us scan the toy cars on my baby’s hand, will be earlier not make her cry and slow the line, I was pulling the tag for her to scan, she just gave me very bad attitude and rude face, I think she might not had a good days or racism we are Asian family, and was telling me and my 20 months baby, my baby got scared for that moment, and she to me she won’t continue to check us out because I gave her bad attitude, and I told her that’s fine, and after she call her manager came over and kept complaining about me, and my husband told her just leave let us finish check out, and I told manager she gave me and my baby bad attitude, she was keeping yelling at me, and manager was rude to us at the first time and told us complain is not working, because she is the biggest one, I asked for the store manager, she refused, and she called the other manager to talked to us, he was pretty nice and let my husband finished all the story, why the cashier can’t be rude to the 20 months baby and yelled? May I have a answer about that?! My number is [protected]
We have received your comment. Thank you!