Menu
Write a review
File a complaint
CB Medical Services and Facilities LabCorp 427 W 20th St Ste 504, Houston, TX, 77008, US
LabCorp company logo
LabCorp
reviews & complaints
LabCorp company logo

LabCorp

427 W 20th St Ste 504, Houston, TX, 77008, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
G
5:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LabCorp - Urine drug screen

I am a nurse and take random drugs screens periodically. The last 2 done at Labcorp were very unprofessionally handled. The person taking the test both times took my urine and sent me around the corner with a key to collect my belongings that made me nervous leaving my urine out of my sight. One of them I was never given a chain of custody form and the urine was not sealed in front of me. I was told to sign and initial a piece of paper and sent on my way. The first test done for FleetNurse came back fine. The one I did on 11/5 for ShiftKey came back failed? I was given a chain of custody before leaving, but the urine was not sealed in front of me. I do not do drugs nor never have done drugs. I was notified today through text the test failed. I have not received a phone call back from the MRO or the employer after several calls today and completely distraught because I am a nurse and this could effect my license and ability to work. I have called all day trying to find a place to take a follicle hair test. It is $400 and they cut a chunk of hair out of the top of your head. I am also told I need to wait 7 days past the failed test to cover the time period the failed test was done. I have taken several drug test with Labcorp this year for agency and PRN positions that should be on file. I need to find out how to get this resolved and clear my name. This is so emotionally upsetting. There seriously needs to be a better control of the chain of custody procedure at some the Labcorp locations. Drug testing is very serious and can destroy a persons life if done wrong.

Gwendolyn Dianne Hopson [protected]. [protected]@icloud.com
Specimen id [protected]

Desired outcome: Better collection procedure at locations and an accurate drug screen to clear my name

Read full complaint
Hide full review