Jack In The Box reviews & complaints 1View all 886 complaints
Jack In The Box - Order taken wrong/given wrong item/not fresh
Went through drive thru the order taker tries to hurry the order even when you ask for a minute. I ordered a breakfast platter meal with orange juice and a #2 with a Dr. Pepper. Didn't get the meal for the breakfast when I asked for the orange juice the cashier said they didn't charge me for the meal. The cashier said that for a orange juice itself was $3.00 dollars. I was like why the meal is like a dollar more than what you charged me. I said nevermind and left got to work and found out I got barbeque sauce for my pancakes not pancake syrup. I also noticed that my french fries were so old they were brown and flexible. I noticed they have been putting the old fries with the news fries which is nasty.
This happened at store#4803
Desired outcome: I want a refund