Jack In The Box

Hello, I was at the Jack in the box located 11911 Eastex Fwy, Houston, Texas 77039. I went to get a spicy chicken sandwich with curly fries. Ordering the food everything was great. The Black Lady there had an attitude when I asked for Ketchup nicely. I ignored that. I ate one curly fry and instantly it was wet and soggy. I examine the fries and it was a chunk of uncooked frozen fries. I instantly wanted to throw up. I go back asking for a refund politely. The black woman just yelled is that for the chicken sandwiches. Then she rolls her eyes and walk off. I let that slide. The manager cam and was nice. I told the manager about her employee's attitude. The black lady just kept trying to start stuff for no reason. I don't know if she's upset that she looks crazy or what. She does not need to be working there. Horrible food and customer service.

Requested tacos to be dropped fresh @ drive thru. Yellow Powerade was served discolored because cashier mixed Powerade drink with my fanta orange. Asked what drink was I thought she mistakenly gave me tea rudely stated my Powerade. Disregarded my order fresh drop tacos tried give me premade got upset because we were watching her. Came window n said WHAT? We never said anything to her for her come window n ask WHAT? In addition to her unprofessionalism she was not in uniform, no name tag, no hair net. I ordered three combo meals, large jalapeno poppers all items that would be made fresh so dropping 4 tacos fresh wouldn't have taken any more time. If I would have paid cash I would have gotten refund. The food was no issue but customer service was enough to not return.👎👎