Menu
CB Grocery Stores and Market H-E-B 11815 Westheimer Rd, Houston, TX, 77077, US
H-E-B company logo
H-E-B
reviews & complaints
H-E-B company logo

H-E-B

11815 Westheimer Rd, Houston, TX, 77077, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
M
3:42 pm EST

H-E-B - HEB @ Kirkwood and Westheimer - treated as a thief by cashier

I just came from HEB#33/551. The terminal @ self check out lane had issues and the person who was helping was a high school kid named Sally. She treated me as if I was stealing from the store and I even confronted her. Just because I had an accent, does not mean that I am less than her. I live in this country for 45 years and have PHD. I just came from workout and headed home. I ended up in tears as I walked out the store. This girl should not have contact with public and she insulted me in front of other customers. When I asked her why she is rude, she raised her hand and said "Good bye." in condescending voice. I walked out to my car and someone else approached me and said: she is like that with a lot of people.

I hope someone gets to her and fire her at this point.

Desired outcome: Fire the person who was working at self check out.

Read full review of H-E-B
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.