H-E-B reviews and complaints 1
View all 499 complaints
H-E-B - Check out service at the Harlingen Morgan Ave. Store
April 19, 2022 1:10 PM
Today and most days your Checkers are in to big of a hurry to scan an item.
I put my items on the belt so that the heavier items are upfront and the lighter more crushables items are usually last. They don't respect that order. I ask the checker to put some item in a bag ASAP to get them off the belt, especially meat/chicken. Most of the time they just chunk the items down the belt as if they are in a time event. They have no respect for my items.
What I want is to bag my own groceries but pay by check, so the self checking won't solve the problem. I thought about buying some, checking out and returning from my car for more, but in South Texas it's too hot to leave stuff in the car.
Just a little help (training is needed). There are two other HEB's in town, I prefer this stores layout. And then there is Walmart.
Desired outcome: Just a little more checker training is needed.
Latest H-E-B Reviews
Product availability and quality My complaint is about customer service. Employee by the name Adel. at alamo ranch Discrimination from power trip manager Purchased groceries missing items Customer service to wife of retired/deceased employee of 15 yearsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!