Walgreens reviews and complaints 1
View all 1825 complaintsWalgreens - Pharmacy understaffed and untruthful
11/12/22
I have been trying to get rx cough medicine for over one week and a half. was told that cough medicine would finally be in store on 11/10/22. Medicine was not in and pharmacist Maia said she might get it on monday. I asked for prescription back so I could take it elsewhere. She saId that I could not due to schedule 2 drug. pharmacist argued with me that the price was 158 and that I wouldnt want it - I told her I have good rx and walgreen's card. Only 3 employees working on saturday at 5pm. Wait was 20 minutes as usual. I went inside store as the wait at drive thru window is usually 30 minutes or more. also, your pharmacy clerks are slow and there is constant turnover. maybe you need to pay them more.
side note-your best pharmacist at location is o'bama
pharmacy is at 308 seawall, galveston, texas
Desired outcome: hire more clerks and investigate whether rx could have been transferred and whether they could have got from another location.
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