Brakes Plus reviews and complaints 1
View all 19 complaintsBrakes Plus - Product and service
Good Afternoon,
My name is Michael M, I took my first car to Brakes Plus and I has a great experience. I took my second car there was a slight oil leak on 10-03-2023 the Manager was there that day he took it will be $25 to check it. They took it in and told me he won't be able to see where the leak is coming from and he needs to pressure wash the engine and put a dye in the oil and after I drive for a week and put over 200 miles to bring it back and he will able to tell where the leak is coming from, he quoted me 40 minutes and 92.89 - The engine was on the invoice $64.50 if I took it to a car wash it would be way cheaper ounce I got home I only live 2 miles down the road I opened the engine there is not even a dropped of water all the dusty and he said he washed I took a picture of the oil color because according to him it changed color after a week not the case took in last Tuesday he said he needs to drop the silver box where it meet the engine to be able to tell what part need to be changed cost $990 + the part? I was mislead and lied to, this kind of conduct not good for the business
Desired outcome: I need to be refunded for the $92.89 I hope that will happen , otherwise i will dispute it with the credit card company and the BBB Thank you for your time
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