Wendy’s

I went to Wendy's on Lake Worth Blvd, Lake Worth TX to order food for the family kids meal, 5 dollar biggie bag, baconator, jr bacon, baked potato well my jr bacon wasn't there either was my baconator I went in to let them know doors are locked at 330 pm went to drive thru and they said sorry we are making it waited for 45 min went back to window just to be told they are working on it once it passed a hr I asked for a refund I never left parking lot and when I drove off from drive thru I parked they wanted me to wait for food but couldn't refund me I can't wait any longer so I left with no food nor money I feel robbed and nothing I can do