Chicken Express reviews and complaints 2
View all 404 complaintsChicken Express - I ordered two piece fish meal. I ordered extra hush puppies.
Older two-piece fish meal I was given three piece fish meal. No fries. I thought fries came with the order. I ordered hush puppy as my side I had it in the box when I got it when I took it back to correct the order that I had a two-piece meal they insisted I keep the third piece fish that's not my mistake my price to pay. They also took my three hush puppies that I had ordered extra as my side very disgusted.
Desired outcome: They need to say the order back to you. I kept telling them two piece fish
Chicken Express - Service and food quality
The night before thanksgiving my family and I decided to stop and get chicken.
The line was pretty fast but whenever I was supposed to recommend food I was told I had to wait 3 minutes and pull up.
Took about 25 minutes!
Our food wasn't fresh we had a large family meal our fries were old cold and family okra was definitely old and mash potatoes were cold
I didn't even want to ask for a manager because I felt they'd lie about everything
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