Pizza Hut reviews and complaints 1
View all 2947 complaintsPizza Hut - Gift card/no customer service
I have a gift card that was given to me. I have the receipt from where it was purchased, showing is was activated. The card doesn't work. The phone number from the pizza hut website was hard to find. [protected]. This number has nothing to do with pizza hut. It is a card distributor that is of no help at all. The number on the gift card is [protected]. This number is nothing more than a robot that only gives balance information and purchase information. There is no option to speak to customer service. I tried calling the customer satisfaction hotline at [protected]. They are only open during the extremely odd hours of 1pm and 12 am. I have wasted over an hour of my life trying to get in touch with pizza hut customer service. This is absurd. Pizza hut customer service ranks as that of Comcast. Pizza hut is literally the Comcast of pizza.
Desired outcome: Immediately refund the amount of the card, provide actual, reasonable customer service, remove all of the numbers mentioned above and provide an actual working customer service number available during normal business hours.
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