Menu
CB Utility Services Oncor 7309 Frankford Rd, Dallas, TX, 75252, US
Oncor company logo
Oncor
reviews & complaints
Oncor company logo

Oncor

7309 Frankford Rd, Dallas, TX, 75252, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
V
6:44 pm EST

Oncor - Electric

I live at 2016 Meadowcreek drive and every time there's a power outage via weather or accidental my area always take the longest. Do we need an upgrade with the power system since it's an older area. Today we have been out of power since midnight. We didn't get power until 4:40pm my house was at 39 degrees when the power came on. The power stayed on an hour and went back off.

Desired outcome: Better service. Why is east Plano treated differently than west Plano Texas

Read full review of Oncor
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.