Americas Best Value Inn reviews and complaints 1
View all 357 complaintsAmericas Best Value Inn - Hotel not delivering what they advertised
We stayed at Americas Best Value Inn in Cuervo, Tx the night of July 5th. We went to our room and discovered there was food left in the refrigerator. We were short towels and had to go the front desk to get 2 more sets. The chair at the table was missing and made it difficult to some work there, so I had to work while sitting on the bed. The next morning, I went to get my "complimentary Breakfast" at 7am and the note on the window that the lobby would be open at 7:30am. Disappointed, I went back to my room to attempt to make some coffee. Then found that a piece of the coffee pot that holds the grounds was missing. I went back to the front office at 7:45. The office was still closed and there was no breakfast.
Our group packed up and headed out without food and coffee as promised
Desired outcome: I feel that a complete refund of the $63.06 is due to us for the inconvenience frustration and the cost for breakfast and coffee
Latest Americas Best Value Inn Reviews
Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure. Hotel not delivering what they advertisedGiving a Voice to Consumers
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