Americas Best Value Inn reviews and complaints 1
View all 357 complaintsAmericas Best Value Inn - night manager
I booked my stay at Americas Best Value Inn Alpine for Aug.5/19 through Hotels.com. When I arrived I asked for a room on the main floor. He said, "No. Anyone that receives a discount is thrown up to the second floor."
Thrown?! This man needs some help with his customer service skills!
The place was empty. I counted 7 cars, including mine, in the parking lot in the morning.
I complained to Arturo, the day staff, before I left. He told me it was the hotels policy to put customers with a discount on the second floor.
I had no problems with the room. It was quite nice and clean...minus the cigarette burn in the carpet.
Regards,
Jackie Belli
Latest Americas Best Value Inn Reviews
Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure. Hotel not delivering what they advertisedGiving a Voice to Consumers
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