Popeyes reviews and complaints 2
View all 1327 complaintsPopeyes - Rude customer service
Went to the Charlotte Pike store in Nashville Tn and thought I had accidently threw away my debit card waiting in line. So went to the side and it had fell on the floor. Went inside and the guy told me inside was for order pickup only. Told him I was in line in drive thru and found my card. He said thought you left gave your food away. There was plenty of food in the bins had some crappy customer service. I’ve worked in the food industry so know he could of rang me up on the register. Poor customer service had to let someone know thanks.
Desired outcome: Left said great customer service was so upset never been treated that way before. Say gave your food away so disrespectful!! Letting you know
Popeyes - Order/service
I ordered 2 piece chicken combo, with mash potatoes no gravey and slaw, I get this reply we have no drinks except water, do you want water I said no thats ok. SO while I was waiting to get my order a car pulled up beside me blew the horn I didnt know who it was but they was talking to the girl at the window. I am now at home opening my box of chicken, there's no potatoes just slaw, two chicken breast I asked for leg/thigh. chicken was old, and I really don't like your coleslaw, or green beans, only two I like is pot no gravey mac and cheese. but I wanted different. Everytime we come there it's either 15 mins on chicken or your out and our order is wrong. I will not be back to the popeyes on Charlotte Pike... Hell will freeze over before I go back.
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