Zips Car Wash

I have a membership to Zips Carwash and the closet one to my home is on Chapman Hwy in Knoxville, TN. I am not happy about how the place is cared for, there is usually only 1 person working, all the sprayers do not work properly, I was there this morning 7/4/23 and the air dryers didn’t even come in. They used to pre wash your car off and the $40.00 a month was worth it but this location really needs help.. I don’t want to have to take my business elsewhere so please make it better.