Lowe's reviews and complaints 1
View all 2204 complaintsLowe's - Samsung refrigerator
Long story. We ordered a Samsung refrigerator. We were told it was a longer expected delivery date of over 30 days. Ok, it was over 90 days. OK, The 2 delivery men who brought it did not speak English at all. They scratched our new purchase, almost took out our kitchen light fixture tracked mud and dirt into our house. One of the men was face timing with his wife or girlfriend the entire time. They did not install the waterline and come to find out that it is missing the part to connect it to the unit. I have been buying bags of ice for 3 months as the main reason we wanted a new one was the ice maker quit working and started leaking water. I now have a brand new one that still does not make ice. My wife called and Lowe's answer was to order a new unit? Please attempt to make this right. Spending close to $2000 is not a small sum. Mike Shebeck [protected]
Desired outcome: I have a scratched unit I just spent a lot of money on that is now worth less. We have no way to hook up the waterline to make ice. Come fix it, refund me for a damaged unit and make the delivery company pay for it!
Latest Lowe's Reviews
Canceling order Lowes should reinvest in customer satisfaction! Rewards Worst manager Online order # 100901078241337958Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!