Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Fast Food Chains Waffle House 24 Casey Jones Ln, Jackson, TN, 38305, US
Waffle House company logo
Waffle House
reviews & complaints
Waffle House company logo

Waffle House

24 Casey Jones Ln, Jackson, TN, 38305, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
wafflehouse.com
Phone number
+1 (731) 668-8553
Category
Fast Food Chains
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

Waffle House reviews and complaints 1

View all 653 complaints
ComplaintsBoard
R
3:45 pm EST

Waffle House - Service dog refusal

I went to the Waffle House in Jackson TN 24 Casey Jones Lane

Jackson, TN 38305

At approximately 3-4 pm with my Service Dog Coco who was wearing his Service Dog vest so he was readily identified as a Service Dog. When I entered hi was told I couldn’t bring a dog in the restaurant by a Black Employee. I told her that he was my Service Dog and she said you can’t bring him in the restaurant. I asked for her name and she said Kia. I asked if she was the Manager and she said yes. I told her I was going to file an ADA complaint and left. I will never go to a Waffle House again and I will share this experience with anyone considering eating at WH

Desired outcome: An Apology, Also the entire staff needs to be retrained on the ADA Law regarding Service Dogs. I am a Disabled Senior Retired Service Member who deserved more compationent treatment .

Read full review of Waffle House
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.