Menu
CB Beauty and Well-being Sun Tan City 295 Paul Huff Parkway, Cleveland, TN, 37312, US
Sun Tan City company logo
Sun Tan City
reviews & complaints
Sun Tan City company logo

Sun Tan City

295 Paul Huff Parkway, Cleveland, TN, 37312, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
8:00 am - 11:00 pm
Tue
8:00 am - 11:00 pm
Wed
8:00 am - 11:00 pm
Thu
8:00 am - 11:00 pm
Fri
8:00 am - 11:00 pm
Sat
8:00 am - 10:00 pm
Sun
10:00 am - 10:00 pm
ComplaintsBoard
K
9:56 pm EDT

Sun Tan City - customer service/wait times

I have been a Customer for close to 10 years. I moved from Dalton to Cleveland and found it convenient to continue tanning at Suntan City here in Cleveland, TN. Convenient is not even close! Not only do you have extremely long wait times (even if you check in with the app), but the customer service is terrible. The teenage girls have poor customer service etiquette. I rarely see adults in the salon guiding them. Beds are dirty when I go to get in them, lines are backed up, and they are constantly pushing customers to buy products (which is why the lines are so long). Hope was at the front desk tonight and I am so glad I left without giving her commission from any of my purchases! Unfortunately there aren't many tanning salons in Cleveland or I would have left Suntan a long time ago!

Read full review of Sun Tan City
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.