ADVERTISIMENT
3429 Regal Dr, Alcoa, TN, 37701, US
Fri 8:00 am - 5:00 pm Working Hours
Sun:Closed
Mon:8:00 am - 5:00 pm
Tue:8:00 am - 5:00 pm
Wed:8:00 am - 5:00 pm
Thu:8:00 am - 5:00 pm
Fri:8:00 am - 5:00 pm
Sat:Closed

Reviews and Complaints

Jul 21, 2020

TeamHealth — Horrible customer services

My dad visited the ER of Regional Medical Center on December 24th, 2019. Then around March 2020, I received...

TeamHealthBilling

So I get a bill today that says "past due". Couldn't be correct, I had received a bill in MAY, and advised them that my Insurance company was paying them. Worked with BOTH of them to get the matter resolved, with Team Health stating "We'll send you a bill for the difference".

Never received a bill.

I log onto the site, and between the bill mailed in May, and the one I received today (Mailed on the 8th, and JUST getting here BTW), I show "Bill sent by Text Message". Ummm, you had my HOME PHONE, not my CELL PHONE! However they had my EMAIL, and NEVER sent it to that one!

Ridiculously bad service, and I've documented EVERYTHING, and if it pops my credit score, I'm contacting my attorney.

I understand if someone wasn't paying, but a stupid clerical error on THEIR part caused this issue! Which by the way, the insurance company stated they didn't correctly submit it back in MAY! HORRIBLE company!

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond
    ADVERTISIMENT

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.