Ruby Tuesday reviews and complaints 1
View all 527 complaintsRuby Tuesday - poor service/terrible food
I received a coupon in the mail and thought we would go out to eat with another couple before a night out of bowling. We ordered an appetizer and a steak with baked potato, French fries, salad . The next entree was the broccoli chicken pasta and the gumbo and chicken fresco with baked squash and our son had the kids pasta Alfredo. 1st the waitress forgot the French fries until after the steak was gone, both pasta were dry and lack of sauce that it was like eating dry pasta and my son didn't eat but 2 bites and that's his favorite, my baked squash was not cooked, the gumbo was the only dish that was pleasing. The waitress never brought us our appetizer and we had to ask other waitresses to get more drink refills. I was so dissatisfied with both the service but the quality and quantity of food for the price that both of us couples and son left angry and disappointed... We will never waste our money eating there again. I will go to Texas Roadhouse to get a steak and chicken and at least there I know it he portions are good, service is awesome and the food is awesome. Because I will let people know if they are thinking about going to Ruby Tuesdays to save there money, it's overpriced and bad service...
The complaint has been investigated and resolved to the customer’s satisfaction.
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Went in to order takeout told to sit a bar. 20 minutes no one acknowledged me at all. I left and went to Applebees. You have competition it seems you would try harder.
They got all 3 meals wrong and overcharged for one. The manager refused to visit a nearby complaining table so we didn't try. Won't go back.
Read Alaskan4ever's responses and you will see that this is a TROLL. This is a fake complaint.
I have to agree with the others here. You tell your son to be dishonest. If you had plans to take him outside to eat why would you order a meal for him. No wonder he only took a few bites he was not hungry. You already fed him.
@Alaskan4ever, Shame on you! I see you won't get any sympathy here from any body here. When you get your food and something is missing say so right then and there, don't wait until you're done with your meal. If the food doesn't taste good call the waitress over and tell her RIGHT THEN AND THERE! Sounds as if you were looking for a free meal before you went to that particular restaurant. You didn't say whether the restaurant was busy or not. I bet you left a really dinky tip too, huh? And another thing---you knew your son had eaten BEFORE you went out--why would you order a big meal for him? The gall of it all.
I also told him he was to go straight to his room after school for the next week and straight to bed after supper. Not that that is any of your business, but at nine he should know better than to be stupid and say something out loud when I don't want it overheard.
My son was angry because I asked him to tell the waitress that he did not like the food so we could get it for free. He was very stupid and said it out loud so the waitress could hear that he was full because he already had two hot dogs and a soda an hour before we took him to the restaurant. Since the waitress knew this was the truth I could not get her to take his meal off the bill. When he asked her to take it home I told her to throw it out. So because he was stupid enough to say this out loud I told him he would not be allowed to bowl because he disobeyed me.