Wendy’s

We went to Wendy's on September 16th 2023.
I waited for my order for 30 minutes before I decided to ask what's taking soo long I orderd 3 #3 (10 piece nuggets)
And I did not receive a receipt to proof of my order.
The man that was working just said well mam u ordered 3 10 piece nuggets that's what taking so long as he had a bag of frozen nuggets in his hand.
So does it really take 45 minutes for an order?
And I asked him that he didn't give me an order said well mam I misunderstood me