ADVERTISIMENT
2701 David H McLeod Boulevard, Florence, SC, 29501, US
Fri 10:00 am - 9:00 pm Working Hours
Sun:12:00 pm - 6:00 pm
Mon:10:00 am - 9:00 pm
Tue:10:00 am - 9:00 pm
Wed:10:00 am - 9:00 pm
Thu:10:00 am - 9:00 pm
Fri:10:00 am - 9:00 pm
Sat:10:00 am - 9:00 pm

Reviews and Complaints

Lenscraftersservice

I received service at the lenscrafters in Florence SC magnolia mall. First let me say this just because it have a good insurance and their associates makes a commission off of my purchase does not get them them right to take advantage of you! Know your policy for yourself because they will not tell you or ask you if your on a budget or what your budget is! They will try to sell the most expensive lens and say your insurance is so good this lens is normally 700 and some odd dollars but with your insurance you pay $270... I mean really so I pull out my phone and ask him my insurance states $10 copay for this this and this and he's like we don't carry that see my system won't pull it up but we can order it so I say give me the no line bifocal with the $35 copay he like it's not that great you a that bull they tell you to make a sale! My husband and myself both got frames and lens his was 75 mines 62 plus sales tax we go to check of our total was $138 before taxes now they telling me the the total is 189 and that I have to pay taxes on the discounted amount something i have never hear of lenscrafters staff is trained to rip off their customers and it's not right

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond

    Lenscraftersemployee/false advertisement

    On Saturday, December 15, 2018 approx.10:05 a.m. I called LensCrafters in Florence S.C. about the last appointment they had available. I spoke to Chelsey, I stated I would like to make an appointment for today? She said we are real busy for today and we don't have any appointments. I said, I see you have one left online. She said, ''NO'' would you like to book another day? I said, can I do a walk-in? She said "NO" we are really busy today. According to the sites and stores walk-ins are allowed.

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
      1 Response
      • Mi
        Mikegalla Jan 09, 2019
        This comment was posted by
        a verified customer
        Verified customer

        So what happens on here we file a complaint and nobody contacts us have you had any luck

        0 Votes
        Cancel
         
        Submit
      ADVERTISIMENT

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.