Red Roof Inn reviews and complaints 1
View all 505 complaintsRed Roof Inn - Services
We have in the past search for a red roof in as we travel you pet friendly attitude was the primary reason. Up until our resent trip have been very happy with your accommodations. This trip how ever you guys to put it mildly sucked. The red roof of 36a on I95 in Georgia refused us a room because we had a small dog, the excuse was no more dog friendly rooms available. In dillon SC 810 Radford blvd. On our return trip the double bed room we could not use second bed the sheets were a ripped up. The room was real moldy and when we tryed ro check out there was nobody at the deck, we waited for at least 45 min and finally a ladie showed up and was very rude and not good representation for you lodging chane. mIn the past we have recommended the red roof to our friends and relatives, the will not be the case from now on and we have also let all know about your terrible service. We will no longer be staying at a red roof when other accommodations are available, your info room 118 confirmation number [protected] on the 4th of August 2023
Desired outcome: Explanation for the drastic change in service return money
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