SmashBurger reviews and complaints 1
View all 195 complaintsSmashBurger - Smash fries
Went to Smash Burger Fashion Drive Columbia SC 6/9/23 for lunch. A group of us ordered online and I went to get the order. Lady at register was very helpful. I had to only wait about 10 minutes. The order for everyone was correct, however, every order of smash fries was drenched in oil. There was so much oil that when I dumped my fries onto the plate that the oil pooled. My fries and the other’s were oil soaked, soggy and inedible. This makes me mad considering smash burger charges extra for fries. The burger was good but I wasted 4$ on cold oily soggy fries. I won’t order that again. Sad thing is this was my 2nd time eating there and now I won’t go back.
Desired outcome: A refund would be nice.
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