Dave & Buster’s reviews and complaints 1
View all 147 complaintsDave & Buster’s - Food preparation & service
We all ordered burgers, well done & medium well. Our burgers were all red on the inside, very little browned, our fries were cold (they were our appetizer)
When we told our waiter he said, yeah, that's how we cook our burgers, pink I side, we said, we like a little pink, but these are red inside, he said sorry but that's how our medium well & well are done. We ordered a beer & waited 35 minutes for it, when our waiter came over cuz he saw me standing up waiting for him, he said are u ready for your check? I said, I would rather have my beer I ordered half hour ago, he said, oh yeah, your beer. No toilet paper in the stall I was in, no paper towels & only one sink works. Allentown, pa has the worst dave & busters ive ever been too! Our waiter dissapeered for 30 minutes at a time & was very unfriendly. Harrisburg, pa is 100 times better? Great food, great service, great time! I will never visit the allentown one again,
Very disappointed!
Desired outcome: I would like you to do your best to improve what could be a great place, not asking for a refund, we brought our food home & cooked it longer so it wasn't wasted. Just FIX the problem, better service & fresh food.
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