Menu
Write a review
File a complaint
CB Travel and Vacations Extended Stay America 9000 Tinicum Blvd, Philadelphia, PA, 19153, US
Extended Stay America company logo
Extended Stay America
reviews & complaints
Extended Stay America company logo

Extended Stay America

9000 Tinicum Blvd, Philadelphia, PA, 19153, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
B
11:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Extended Stay America - Terrible hotel

Current staying at Extended Stay America 9000 Tinicum Philadelphia Pa Room 201 and the quality of the room is very poor. The WiFi code was not written down to gain access and when asked about grab and go breakfast was told will only have muffins and granola bars and was out of oat meal. The microwave is filthy and it appears it had caught fire. Complained at front desk no replacement will have to wait for maintenance. The two burners are burnt up and looks horrible. The telephone headset not attached because it is broken. Dust in the lamps. No ironing board pad/cover. No bedspread or blanket on the bed just 2 thin sheets. Mold on kitchen cabinet. Room has and old Smokey Musty odor. No dishes or pots and pans per the front desk person and her reason was that people steal them. She jotted down my room number to provide me with if and when they become available with no eta given. See attached pics as I am a current very dissatisfied customer. Dates I am stay at hotel are 7/18 to 7/28 for business Travel. I will never stay at an Extended Stay America again for Business nor pleasure.

Read full complaint and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
G
G
Gold Rust
Phoenix, US
Send a message
Jul 19, 2021 1:52 am EDT

I think a book should be wrote about this.